Privacy policy
Last updated: 14 October 2026
goodbody AI (goodbody.live) is a platform that helps merchants analyze products and create video ads and voice-overs with artificial intelligence. This page explains what information we collect, why, who we share it with, and how to delete your account.
1. The information we collect
- Account information: your name or store name, your email address, and your password (stored encrypted — even we can't see it).
- If you sign in with Google or Facebook: the account ID, and the name and email they give us. We never get your password, and we never post anything on your account.
- The content you create: product links, the images you upload, the texts, and the generated videos and audio recordings.
- Necessary technical information: a session cookie (to keep you signed in), and your IP address for a short time to protect accounts (such as limiting how many codes are sent).
- Your approximate country: worked out from your device's time zone (sent in a small cookie) when you use the site, only to count how many merchants use goodbody AI in each country. We don't use your precise location or your IP address for this.
2. Why we use it
- To open and manage your account and provide the services you request.
- To send you confirmation and password change codes.
- To protect the site and merchants from misuse.
We don't sell your information, and we don't use it for advertising.
3. Who we share it with
- The AI providers that generate the content (OpenAI, fal.ai, ElevenLabs): they only receive what your request needs (the text, or the product link and image).
- Google and Meta (Facebook): only if you choose to sign in with them. The sign-in page loads their sign-in tools, and they have their own privacy policies.
- Hosting (Hostinger): where the site and the information are stored.
- Payments (PayPal): PayPal processes our payments. When you buy points, PayPal receives your payment details and shares with us your name, email address and a transaction number. We never receive your card details; we only keep a record of each purchase (transaction number, amount and points).
4. How long we keep it
We keep the information as long as the account is open. Confirmation codes are deleted automatically after a short time.
5. Deleting the account and the information
To delete your account and all the information linked to it (including the information that came from Facebook or Google):
- Send an email to service@goodbody.live from your account's email address with the subject “Delete my account”.
- We delete the account, its content and the Google and Facebook links within 30 days at most, and confirm it to you by email.
You can also remove goodbody AI from Facebook: Settings & privacy → Settings → Apps and websites. And from Google: myaccount.google.com → Security → Connections to third-party apps & services.
6. Contact
For any question about privacy: service@goodbody.live
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